My Cart

Close

Refunds & Returns

ALL SALE ITEMS AND CUSTOM ORDERS ARE FINAL. 

 

Refund Policy for all other sales: After notifying J Knox Designs via email of intent to return merchandise, merchandise can be returned for a full refund if returned via insured USPS mail that is postmarked within 7 days of the customer's receipt of the order.

Returns will not be accepted if returned after 7 days of receipt or if the customer fails to notify J Knox Designs before merchandise is returned. Customer is responsible for all shipping return fees.
 

Stay Informed!

Sign up below to receive product updates, exclusive deals, and lighting tips.